Muthukrishnan Annamalai
1666 W Thornhill Dr, APT#104, Salt Lake City, Utah, 84123 | 860-709-4131 | pearl.krishnana@gmail.com

·                                       Accomplished and result-driven Quality Assurance management professional with 10+ years’ experience in quality assurance, design verification and system design in the software industry.

·                                       Hands- on experience with proven ability to direct, improve quality programs, reducing defects and improving overall efficiency and productivity.

·                                       QA leader with a proven track record of strategic QA vision, quick delivery, and demonstrated ability to inspire/mentor quality assurance teams to implement latest QA programs for maintaining industrial quality standards.

·                                       Highly adept at developing and implementing test strategies, operational procedures, quality methodologies to support development and release of business applications in the international geographically dispersed company.

·                                       Ensures that the organization’s standards meet legal compliance and clients’ expectations.

·                                       Well versed work experience and business knowledge on HealthCare and Insurance Domain.

·                                       Extensive work experience on healthcare major areas like Inpatient, outpatient, Emergency and Daycare.

·                                       Excellent work experience on HL7 V2 (ADT, SIU, LAB, RAD, TRANS), HL7 V3 (PDS, LRS, CAB), DICOM Imaging, EHR/ EMR systems Standards.

·                                       Elaborate work experience on Interface engines like Ensemble, MHS, Nexus and Edifecs.

·                                       Experienced on HL7 tools like 7Edit, 7Scan, and OMVT.

·                                       Good work experience and business knowledge on Insurance Programs like Medicaid, CHIP, APTC, CSR, and QHP.

·                                       Detailed work experience on EDI HIPAA transactions like 834, 835, 820, 270, 271, 276, and 277.

·                                       Worked on PPACA Insurance exchanges implemented at Connecticut and Maryland.

·                                       Good Knowledge on ICD9 and ICD10.

·                                       Extensive experience working in claims adjudication systems like Facets including different modules like member/subscriber, provider, hospital and professional claims processing.

·                                       Excellent Experience on Test Management tools like JIRA, ALM, Quality Center, Confluence, JAMA, Change Synergy, Rally, Bugzilla and Rational DOORS.

·                                       Involved in Complete End to End STLC process (i.e. Test Estimation, Test Strategy, Test Entry Criteria, Test Design, Execution, Test Exit Criteria, Test Summary report).

·                                       Extensive experience in Interoperability, Functional, Integration, Regression, User Acceptance (UAT), System, Volume testing, Black Box Testing and white box testing.

·                                       Maintaining the Requirements Traceability Matrix (RTM) across deliverables of a project.

·                                       Excellent working knowledge of System Development Life Cycle (SDLC) on different models like Agile, V-Model and Waterfall.

·                                       Preparing and Presenting Project metrics  (Burnup Chart, Burndown Chart, WSR, Requirement Metrics, Test Execution Metrics, Defects by Severity, Productivity Metrics) to the different stakeholders.

·                                       Proficiency in Microsoft office Suite (i.e. MS-Excel, MS-Word, MS-Power Point, Visio)

·                                       Extensive experience on automation tool QTP and VBscript.

·                                       Good team-handling abilities – Possess the ability to interest and convince others when changes are required.

·                                       Presentation and technology leading skills, results-oriented person.

 

Bachelors in Electrical and Electronics Engineering, Anna University, India.

Certified HL7 Testing Professional (HL7 V2, HL7 V3, and CDA).

Certified Healthcare (HIPAA) EDI Professional.

 

H1B valid till September 28 2017

QA Lead– Intermountain – eGate to Ensemble Migration, SLC     Sept 2014 – Present

PROJECT DESCRIPTION:

Intermountain healthcare is planned to replace existing production eGate interface engine with Ensemble by 2017. All the interfaces (HL7, X12, XML and Fixed File) will be moved on to ensemble platform.

ROLES AND RESPONSIBILITIES:

Ø       Involved in the estimation and resource planning process.

Ø       Created a detailed test plan and strategy for testing the HL7, X12, XML, Fixed file interface Messages specific to the requirements.

Ø       Work with the Executive Staff and various teams to provide a clear vision and facilitate the execution of a results-driven Quality Management Process that is focused on: customer satisfaction, continuous improvement, employee development and business growth.

Ø       Works collaboratively and proactively with QA Team, Development SCRUM teams and others to design and develop effective automation solutions, troubleshoot issues and resolve bugs.

Ø       Own and create documentation that communicates the standards and procedures of a large QA Team.

Ø       Manage and oversight all QA/UAT environments, coordinate release schedule with release team.

Ø       Plan, develop, and implement the research of new or improved testing methods, processes, tools, and systems.

Ø       Analyze software defects; conduct daily bug triage meetings with development and product management.

Ø       Involved in UAT script review and execution.

 

UAT QA Lead – Cognizant – PPACA Maryland Health Connection, MD    April 2014 – Sept 2014

PROJECT DESCRIPTION:

Maryland Health Connection is PPACA Insurance exchange marketplace enables public people to quickly compare subsidized and unsubsidized quality health insurance plans from name-brand insurance companies, find out if you’re eligible for financial help, and enroll in coverage – all in one place. Consumer can also get expert help over the phone or in person from an insurance agent or a specially trained Assistor.

ROLES AND RESPONSIBILITIES:

Ø       Work with the Executive Staff and various teams to provide a clear vision and facilitate the execution of a results-driven Quality Management Process that is focused on: customer satisfaction, continuous improvement, employee development and business growth.

Ø       Works collaboratively and proactively with QA Team, Development SCRUM teams and others to design and develop effective automation solutions, troubleshoot issues and resolve bugs.

Ø       Own and create documentation that communicates the standards and procedures of a large QA Team.

Ø       Manage and oversight all QA/UAT environments, coordinate release schedule with release team.

Ø       Plan, develop, and implement the research of new or improved testing methods, processes, tools, and systems.

Ø       Analyze software defects; conduct daily bug triage meetings with development and product management.

Ø       Involved in UAT script review and execution.

 

UAT QA Lead – Cognizant – PPACA Access Health CT, Connecticut     July 2013 – March 2014

PROJECT DESCRIPTION:

Access Health CT is PPACA Insurance exchange marketplace enables public people to quickly compare subsidized and unsubsidized quality health insurance plans from name-brand insurance companies, find out if you’re eligible for financial help, and enroll in coverage – all in one place. Consumer can also get expert help over the phone or in person from an insurance agent or a specially trained Assistor.

 

ROLES AND RESPONSIBILITIES:

Ø       Work with the Executive Staff and various teams to provide a clear vision and facilitate the execution of a results-driven Quality Management Process that is focused on: customer satisfaction, continuous improvement, employee development and business growth.

Ø       Works collaboratively and proactively with QA Team, Development SCRUM teams and others to design and develop effective automation solutions, troubleshoot issues and resolve bugs.

Ø       Own and create documentation that communicates the standards and procedures of a large QA Team.

Ø       Manage and oversight all UAT/PROD environments, coordinate release schedule with release team.

Ø       Plan, develop, and implement the research of new or improved testing methods, processes, tools, and systems.

Ø       Analyze software defects; conduct daily bug triage meetings with development and product management; Involved in UAT script review and execution.

 

Project QA Lead – Cognizant – Aetna Medicity, Salt Lake City     July 2012 – June 2013

PROJECT DESCRIPTION:

Patient-centered care collaboration aided by the use of technology. Empowering all members of a care team with a 360° view of their patient’s health so they can make the most informed clinical decisions. Medicity’s solutions make this 360° view a reality. Day in and day out, our physician, hospital, and HIO customers rely on our solutions to improve patient care, enhance workflow, and demonstrate meaningful use of health information technology.

ROLES AND RESPONSIBILITIES:

Ø       As offshore QA lead, closely coordinated with the onshore counterpart to understand the requirements and develop high level test scenarios based on the requirements

Ø       Created a detailed test plan for testing the HL7 Messages specific to the requirements

Ø       Supervised and guided QA team and departments to establish quality standards as per industry and market requirement.

Ø       Directed team to ensure highest standard of quality so that the organization meets both internal and external requirements.

Ø       Procured QA software tools, developed QA procedures and established quality assurance methodologies/standards in order to clarify the quality objectives of the project.

Ø       Developed new matrices and benchmarks of quality standards, directed towards improving performance of product.

Ø       Prepared and presented project metrics to all stake holders.

 

Project QA Lead – Cognizant – Walgreens PCC,                                     June 2011 – June 2012

PROJECT DESCRIPTION:

Pharmaceutical Care Center (PCC) is involved in drug switch processes and drug compliance processes. This system gets input prescriptions from various systems like IC+ and Promise. Based on preset rules defined in the program setup, PCC intervenes and switches the drug. Drug Switch can be from Brand to Generic, Generic to Generic and Brand to Brand. PCC helps the patients to be compliant with medication by making refill reminders and non-compliant contacts. Contacts can be made through phone or letter. Users also conduct phone surveys.

ROLES AND RESPONSIBILITIES:

Ø       Involved in the estimation and resource planning process.

Ø       Created a detailed test plan for testing the HL7 Messages specific to the requirements.

Ø       Reviewed test results and analyzed defects with the Technical Team.

Ø       Closely coordinated with business teams in completing the User Acceptance Testing.

Ø       Prepared Daily Status Reports, Weekly Status Reports and Defect reports on a daily/weekly basis and reported to the project team

Ø       Co-ordinated with the offshore team to ensure proper understanding of the requirements and in validating the test execution results.

Ø       Reviewed and analyzed System Requirement Specs (SRS), High Level Requirements (HLR), Detailed Business Requirements (DBR) and design documents.

Ø       Understood the complete Business Workflow by reviewing Business Process Model (BPM) and Data Modeling diagrams and did testing on the system by creating different validation points.

 

Sr. Quality Assurance Engineer – Cognizant – PICIS,                                Jan 2011 – May 2011

PROJECT DESCRIPTION:

PICIS enables health care staff to Scheduling, clinical documentation, advanced        decision support and analytics to maximize OR performance and hospital revenue. Picis OR Manager is a comprehensive operating room management system which combines the most advanced multi-facility features in the industry with flexible local and remote scheduling tools to maximize operating room time, help increase the accuracy and stability of schedules, and better utilize resources.

ROLES AND RESPONSIBILITIES:

Ø       Created a detailed test plan for testing the HL7 Messages specific to the requirements.

Ø       Reviewed test results and analyzed defects with the Technical Team.

Ø       Closely coordinated with business teams in completing the User Acceptance Testing.

Ø       Prepared Daily Status Reports, Weekly Status Reports and Defect reports on a daily/weekly basis and reported to the project team

Ø       Co-ordinated with the offshore team to ensure proper understanding of the requirements and in validating the test execution results.

Ø       Reviewed and analyzed System Requirement Specs (SRS), High Level Requirements (HLR), Detailed Business Requirements (DBR) and design documents

Ø       Prepared regression suite based on enhancement and defect fix.

Ø       Performed interoperability testing, functional and regression testing.

 

 

 

 

Sr. Quality Assurance Engineer – iSOFT– Lorenzo Regional Care,             Oct 2007 – Dec 2010

PROJECT DESCRIPTION:

LORENZO Regional Care, iSOFT’s solution for the delivery of healthcare to a Regional Health economy. System will allow entering Patient clinical information and Non- Clinical information directly into standardized electronic documentation. Lorenzo is the platform for the Health Care Provider to track their patient records for providing 100 percentage treatments. Lorenzo can be integrated with other   Health care applications to share the patient records across nation.

ROLES AND RESPONSIBILITIES:

Ø       Prepared test estimation and test plan for the interoperability (HL7) testing.

Ø       Involved in Functional design review with product management group

Ø       Preparation of test cases, test data as per functional requirement specification.

Ø       Performed Integration Testing, Functional Testing, Regression Testing, System Testing, Data Migration Testing and User acceptance testing.

Ø       Worked on HL7 messaging testing of ADT, LAB, RAD, PDS, LRS, and CAB.

Ø       Worked on testing on different modules like Inpatient, Outpatient, Emergency and Daycare.

Ø       Involved in validating Hl7 message on interface engine Ensemble and MHS.

Ø       Involved in preparing metrics on Defects by severity and Defect leakage into UAT and production.

 

Quality Assurance Engineer – Lason– BCBS,             April 2005 – Sept 2007

PROJECT DESCRIPTION:

Carefirst private exchange is Official Health Insurance Marketplace enables employers to quickly compare quality health insurance plans from name-brand insurance companies, find out if you’re eligible for financial help, and enroll in coverage – all in one place. Consumer can also get expert help over the phone or in person from an insurance agent or a specially trained executive.

ROLES AND RESPONSIBILITIES:

Ø       Preparation of test cases, test data as per functional requirement specification.

Ø       Performed Integration Testing, Functional Testing, Regression Testing, System Testing, Data Migration Testing and User acceptance testing

Ø       Worked on different insurance programs like Medicaid. CHIP, APTC, CSR, and QHP.

Ø       Worked on EDI x12 messaging testing of 834, 835, 820, 270, and 271.

Ø       Involved in validating x12 message on interface engine Edifecs.